Vegetarians International Voice for Animals


Database & IT Manager

(full time, based in Bristol)

Starting salary £19,500 to £25,500 pa (depending on experience)


Do you want to work for Viva! – a dynamic and very busy Bristol based organisation and play an essential role in our work to save animals and the planet and promote a healthy, cruelty-free diet? If you are a committed vegetarian or vegan, have strong analytical and computing skills (eg a degree in computing/maths an advantage) and willing to learn MS Access

database skills or have MS Access experience, are hard working and enthusiastic we want to hear from you!


Experience of management of IT systems also desirable, and an understanding of direct marketing. This is a varied, interesting role suited to an organised, dedicated and friendly

individual who supports Viva! and our aims.


Closing date: 10 December 2014


To apply

Please send CV (including current salary, reason for leaving last job if not currently in employment and two previous employer’s as referees) with covering letter stating why you want this role and detailing your suitability, by email to



Further info: Justin Kerswell, Viva!, 8 York Court, Wilder Street, Bristol BS2 8QH - call 0117 944 1000 or



Job Description


Database & IT Manager (full-time)


The role of Database & IT Manager is to manage Viva!’s IT systems, databases and donor and 'membership' systems. It is also to raise funds, mainly via the organising the logistics of direct mail appeals. To organise other fund raising activities and events, particularly relating to database useage. To manage the phone systems. The Database & IT Manager reports directly to the Director.



Manage data processing eg

  • the capturing, collecting and inputting of data
  • ensuring all merchandise/book buyers, general enquirers, donors, prospects etc. are entered on relevant MS Access databases
  • processing data for output
  • deduplication
  • making and outputting selections
  • using sleepers
  • coding all campaigns/materials etc.
  • creating MS Access tables/queries etc for staff use
  • improving MS Access for staff use
  • producing staff ‘how-to’ sheets on the use of MS Access
  • training staff in use of MS Access


Manage production eg organise throughput of direct marketing campaigns including liaison with printers and mailing houses; provide specifications for and check proofs from printers and mailing house; give delivery dates and addresses for direct mail, inserts etc; give production deadlines to relevant staff


Get quotes from mailing houses and printers for direct mail (and other direct marketing campaigns when requested)


Evaluate most economical mailing methods; deal with Royal Mail and organise Mailsort/Press Stream etc


Improve profitability of direct marketing campaigns


Produce budget report for the director for each fundraising activity


Organise list swaps/purchases and merge/purges 


Organise magazine insert swaps for Viva!Life magazine


Build profiles of customer databases


Keep up to date on the law regarding direct marketing


Manage Viva! memberships eg Increase number of supporters and produce campaign/monthly reports on progress


Help increase number of renewals from supporters ie develop loyalty to Viva!


Operate as systems manager, looking after one on-site server and all PCs.  Develop working knowledge of a variety of software packages including MS Exchange, MS Office, MS Publisher, and internet and e-mail applications. Train and assist staff with IT systems and packages. Purchase computers and printers.


Work alongside web manager to maintain email lists, integration of payment systems with in-house databases, online measurement of donation activity.


Develop and maintain Access (or other) databases for staff use


Evaluate other direct marketing methods eg telemarketing, doordrops etc and organise tests


Manage and promote Team Viva! fundraising, see


Run monthly reports on Gift Aid


Devise other methods of increasing our supporter bases


Produce statistical and financial analyses of all direct marketing actions


Organise street collections, liaising with supporters and councils


Coordinate raffle, including production of tickets, promotion, and liaising with companies to donate prizes.





Interested in volunteering for Viva!?