Vegetarians International Voice for Animals

Database & IT Manager (full time)

Starting salary £19,000 to £23,800 pa (depending on experience)

Do you want to work for Viva! - a dynamic and very busy Bristol based organisation and play an essential role in our work to save animals and the planet and promote a healthy, cruelty-free diet? If you are a committed vegetarian or vegan, have strong MS Access database skills, are hard working and enthusiastic we want to hear from you! Experience of management of IT systems also desirable, and an understanding of direct marketing.  This is a varied, interesting role suited to an organised, dedicated and friendly individual who supports Viva! and our aims.

Based at our Bristol HQ.

More info on Viva! www.viva.org.uk and www.vivahealth.org.uk

Closing date: 10 August 2014

Please send CV (including current salary, reason for leaving last job if not currently in employment and two previous employer’s as referees) with covering letter stating why you want this role and detailing your suitability, by email to claire@viva.org.uk

Further info: Claire Morley, Director’s Assistant, Viva!, 8 York Court, Wilder Street, Bristol BS2 8QH - call 0117 944 1000 or claire@viva.org.uk

Job Description

Database & IT Manager (full-time)

The role of Database & IT Manager is to manage Viva!’s IT systems, databases and donor and 'membership' systems. It is also to raise funds, mainly via the organising the logistics of direct mail appeals. To organise other fund raising activities and events, particularly relating to database useage. To manage the phone systems. The Database & IT Manager reports directly to the Director.

Plan annual fund raising strategies - mainly direct mail as part of marketing strategies (and, when relevant, other strategies and fund raising events)

Manage data processing eg

  • the capturing, collecting and inputting of data
  • ensuring all merchandise/book buyers, general enquirers, donors, prospects etc. are entered on relevant MS Access databases
  • processing data for output
  • deduplication
  • making and outputting selections
  • using sleepers
  • coding all campaigns/materials etc.
  • creating MS Access tables/queries etc for staff use
  • improving MS Access for staff use
  • producing staff ‘how-to’ sheets on the use of MS Access
  • training staff in use of MS Access

Manage production eg organise throughput of direct marketing campaigns including liaison with printers and mailing houses; provide specifications for and check proofs from printers and mailing house; give delivery dates and addresses for direct mail, inserts etc; give production deadlines to relevant staff

Get quotes from mailing houses and printers for direct mail (and other direct marketing campaigns when requested)

Evaluate most economical mailing methods; deal with Royal Mail and organise Mailsort/Press Stream etc

Improve profitability of direct marketing campaigns

Produce budget report for the director for each fundraising activity

Organise list swaps/purchases and merge/purges 

Organise magazine insert swaps for Viva!Life magazine

Build profiles of customer databases

Keep up to date on the law regarding direct marketing

Manage Viva! memberships eg Increase number of supporters and produce campaign/monthly reports on progress

Help increase number of renewals from adult supporters ie develop loyalty to Viva!

Operate as systems manager, looking after one on-site server (SBS 2008) and all PCs.  Develop working knowledge of a variety of software packages including MS Exchange, MS Office, MS Publisher, and internet and e-mail applications. Train and assist staff with IT systems and packages. Purchase computers and printers.

Work alongside web manager to maintain email lists, integration of payment systems with in-house databases, online measurement of donation activity.

Develop and maintain Access (or other) databases for staff use

Evaluate other direct marketing methods eg telemarketing, doordrops etc and organise tests

Manage and promote Team Viva! fundraising, see http://www.viva.org.uk/get-involved/raise-money/team-viva

Run monthly reports on Gift Aid

Devise other methods of increasing our supporter bases

Produce statistical and financial analyses of all direct marketing actions

Organise street collections, liaising with supporters and councils

Coordinate raffle, including production of tickets, promotion, and liaising with companies to donate prizes.